Yesterday afternoon, I emptied my piggy bank and took a bag of change down to my neighborhood Chase bank – where the teller proceeded to rebag my money, insert a deposit slip, and hand me a receipt.
What? No cash money?
Apparently the tellers at Chase are so busy that they have to ship my loose change off to another location where it is carefully counted and deposit into my account at a later date. Being the only person in Chase at 1 pm on a Wednesday after, it was easy to see how the tellers could be too busy to pour my change into a machine, press the “count” button, and hand over the paper money equivalent – what with all the thumb twiddling and Bejeweled playing.
How absolutely ridiculous and wasteful. Time, paper, plastic, and manpower that’s completely unwarranted.
Yet another reason I’m taking my business elsewhere.
Very weird!
Shelly @ Coupon Teacher´s last [type] ..Discounted Newspaper Delivery
My bank won’t even take loose change, it has to be rolled and your account # clearly visible for them to deposit it or to give you cash. I don’t think too many banks will count it for you nowadays.
Marilyn – That’s such a shame. Where has customer service gone? This same bank cashed in my change a few months back.
I was also surprised to hear Chase takes loose change at all. I just switched to them from Bank of America a few weeks ago. Would you mind sharing with me why else you don’t like Chase?
Becca´s last [type] ..Blogger Blah
Hi, Becca – I’ve done all my banking with Chase since 1997 and I currently have three credit cards with them. I’ve never missed a payment, bounced a check, or incurred any fees, yet my interest rates have skyrocketed to 19%+. After selling my car last year, I made an ATM cash deposit wherein $200 was stolen and Chase told me it was my fault because I shouldn’t have made a cash deposit (lots more to this story, but that’s the gist). I’ve also been auto-enrolled in programs I haven’t authorized and had my credit card number compromised. The decline in customer service has been noticeable – I expect my bank to be able to do something as simple as cash in change when I make a trip to the branch, so I guess it was just the straw that broke the camel’s back.