Around this time last year, I was in a car accident that totalled my car. Not long after getting a new (to me) car, I noticed two chips in the front windshield. My car insurance wanted some ridiculous amount to make a claim, so I called a local repair shop and made an appointment.
I was their first customer of the day, and I almost didn’t go in because the shop wasn’t in the best part of town and looked so shady. It took them over an hour to repair the two chips and when I went to pay, the total was $50 more than I was quoted over the phone. No amount of flirting, charming, or arguing was going to bring the price down.
I consider it a lessoned learned, and next time I will go to http://www.glass.net to get quotes from three local auto glass replacement businesses. Not only am I able to compare prices from three local shops, they also supply full contact information, company profile, and customer so I can make an educated decision when choosing a repair shop.
To add insult to injury, I entered in all my vehicle information, and another local repair shop is $95 cheaper than I paid for my repair ($45 cheaper than the price I was quoted on the phone)!
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